Ever feel like the person you’re speaking with is having an entirely different conversation than you? It happens more often than you think.
My client, for example, finally obtained a lunch meeting with a prospective business partner who could further her brand. She showed up with the intention of closing the deal, while he showed up hoping to build a rapport with her. In the end, they were having two entirely different conversations. Neither of them got what they came for and the deal fell apart.
It can be very frustrating for both parties if their agendas are not in alignment. However, different types of business conversations are important and useful as long as you understand the purpose of the exchange.
Here are three steps YOU can take to make sure you all are on the same page.
Step 1: Set your intention. Decide ahead of time want to accomplish and what type of conversation is best. There are three different types:
Step 2: Declare this intention up front. Say at the beginning what you hope to accomplish. Even if is at lunch or a networking event.
“I am so glad that we have this opportunity to get to know one another a little bit more. Let’s spend our time together sharing ideas and we can follow up later what our collaboration might look like. (Relationship)
Step 3: Request Sign-off or Renegotiate. Ask the other person if the goal is mutual. If it is, then you are clear to move forward. If not, there’s middle ground you can reach.
“Yes, I’d love to know more about you. (Relationship) But, I’d also like to layout the initial framework of how we can work together. (Action)
These three steps can help you build stronger relationships and mutually beneficial transactions. Communication is so important for business. Remember them the next time you are speaking to a respective client or potential business partnership. An easy way to do that is to remember IDS: Identify, Declare & Sign-off.
For more ideas and tips on powerful communication at work and with clients, check out Everyday Celebrity.